Given the advances with Shopify POS and notwithstanding the current issues that we know about, is there any plans for Shopify to do anything in the inventory management side of things. This would be the next natural area to add into your product suite since we (like many others) have to use another third party solution to do this, which is both costly and ineffective when it would be quite simple for Shopify to include something.
In fact were Shopify to simply include a 'cost price' field for products this would resolve many issues for people since then it would be possible to have a 'cost' value of current products at any time.
Hi, Ruby Rogue!
While building an inventory management system into Shopify is a great idea, a great alternative is to make use of the many Apps available (for free and for cost/subscription)!
The Order Management & Inventory Management app, for example, may just do what you're looking for and more while working seemlessly with your Shopify shop!
There are a great many inventory management apps for Shopify listed here!
The great thing about making use of Shopify supported apps is that it takes a really solid ecommerce/POS system and expands it exponentially!
Hoping this does the trick for you!
Vend kicks Shopify rear end in this regard and costs just as much as Shopify so in effect Shopify is charing too much compared to the built in available with Vend. I want seamless between e-commerce and POS but Shopify launched a POS that simply too barebones. It has been a year. Where is the update?
Just before Shopify POS was released, we chose Vend. Then we built a real-time inventory integration with Vend and WordPress platform ecommerce website, as an alternative to Vend + Shopify website.
Now using Shopify on other projects, and looking at Shopify POS, too, as replacement for Vend.
We like Vend's inventory features, but are frustrated in other areas of the POS feature set at Vend.
Lan writes that Shopify POS is too bare bones. Can give another example of why?
Its not that Shopify POS is too barebones, it is that Shopify reporting is too elementary and specific to inventory, it is virtually non-existent. The POS itself has issues associated with returns and exchanges when compared to Vend, such as in Shopify you cannot execute a negative transaction (cash out product inventory up) without the original order being open and even then the reporting ignore the return ever took place (see Comprehensive topic wtihin this thread).
Hi, al! Thanks for adding to our Shopify community!
I have an update to my previous post: we gurus are always learning here at Shopify, and I'm really excited to have learned more about inventory management options!
If you don't find Shopify's native inventory management robust enough for your needs, Stitch Labs takes inventory management to a new level! Stitch allows you to manage all of your online and offline sales channels such as eBay, Etsy, Amazon, your brick and mortar store and more directly through their app! They also offer you the ability to manage multiple warehouses of inventory, create and send customized communications (such as POs), handle product bundling and produce profit & costing reports!
Of course there are also plenty of other great free and paid inventory apps in our App Store that make Shopify the most scaleable and customizable eCommerce solution available!
As always, we love to hear feature suggestions!
Stitchlabs is only for US customers, it doesn't import VAT rates etc from Shopify. And it is not possible to create correct VAT invoices for European Shopify users. For Europeans a good alternative is Tradegecko, it does the same as Stitchlabs and I think it is even cheaper. The best alternative is Brightpearl, but it costs 3000£ to establish, that is quite expensive.
Refund and store credit is a joke with Shopify pos. First I thought it was a bug and reported it to Shopify, later I understood that Shopify customer service doesn't understand what is wrong with refunds in Shopify.. That is very funny. I have tried maybe 10 different pos software and the refund is more or like same in all of them, but Shopify has its own system that is completely different from all other pos, it is not logic at all.
Salamander - your assessment is correct. Look at the Comprehensive POS issues thread on this forum. The fundamental problems regarding refunds and exchanges are:
1) Refunds/exchanges are booked within Shopify on the day of the original order. This is 100% incorrect way to track/book such transaction. Such returns should be represented as a negative cash and positiv inventory event on the day the return happened full stop. This is not a POS issue and should have been caught much earlier than this
2) POS does not allow for a negative transaction if you do not have the original order. Meaning the manager cannot simply create a new order that is negative resulting in increased inventory and reduction in cash from register. This is most effective for exchanges when a new order should be allowed to be created for what they want and then also a negative purchase representing what us being returned to offset the net cost of transaction.
3) Even within the restricted structure requiring an order number, if such such original order was done online and the customer comes to shop for return that customer is out of luck because the return function does not work from POS for online orders
4) reporting of returns and exchanges require you to return an entire order and then cancel the order and then effect a new order for what was kept from old order. The reason you have to do this is because if you do not cancel the original order then shopify will ignore the fact that such return ever happened in their reporting of sales.
5) store credit is not customer specific thus making it bandaid for exchanges but this is very poor product development approach as the number of steps are far too many and exist simply because the developers have an aversion to negative transactions believing perhaps such option may cause information integrity isues but such answer ignore the volume of integrity issues caused by their approach which requires in many cases hand written notes to supplement the electronic thus rendering the whole system flawed.
I have discussed these and other points at length with Shopify and am told there is material attempt to address in short order but no timeline has been given. There is an update on the referenced thread above but that was also a month ago.
Btw, if you use Etsy and Shopify and have an iOS device, a simple option for inventory management would be to use the Boxtiq mobile App found in Apple's app store (http://www.boxtiq.com). You can use it to import items from Etsy and push them to Shopify as well as various social media channels. The app is easy to use and helps manage inventory counts automatically.