Some POS App Settings Not Persisted Between Logins

Highlighted
Shopify Partner
6 0 0

For some reason our store was logged out completely from the POS app. When logging back in to the POS app I noticed that some information is not persisted between shop logins (store logins/outs not cashier pin logins/outs). 

For Canadian merchants using a Moneris terminal, if you logout of the store and log back in, the Moneris Terminal is disabled as a payment type and you have to re-enable it, then re-initialize the pin-pad. Also, paper receipt logo has to be re-selected each time.

Is this expected behavior? Are any other merchants experiencing this?

0 Likes
Highlighted
Shopify Partner
30 0 5

I've experienced this with the receipt logo but I think it's working ok now. I haven't noticed other settings changing but we don't log out very often. The POS app sorely needs more attention.

0 Likes