For some reason our store was logged out completely from the POS app. When logging back in to the POS app I noticed that some information is not persisted between shop logins (store logins/outs not cashier pin logins/outs).
For Canadian merchants using a Moneris terminal, if you logout of the store and log back in, the Moneris Terminal is disabled as a payment type and you have to re-enable it, then re-initialize the pin-pad. Also, paper receipt logo has to be re-selected each time.
Is this expected behavior? Are any other merchants experiencing this?