Which card reader can connect to POS in France / Europe ?

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New Member
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Hi there,

I got a simple question but I can't find a clear answer on the web.

 

I run a business in France,

I do sel in my showroom and I would like to be able to use Shopify POS,

at customer checkout I would like to be able to use/connect to an external card reader,

can someone who got more knowledge than me, could explain what are my options?

I can't find compatible hardware.

 

Thank you

Charles

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Shopify Staff
Shopify Staff
106 15 17

Hi, @NERD1!

 

Rose here from Shopify. Thanks for reaching out!

 

Currently, we do not have a card reader that is supported in France. Here is your option for selling in person in France:

 

Use a third party terminal

 

You can find a third party terminal and card reader to collect the funds from your customers. In this case, you can create the order through the POS application and charge the customer with your external card reader. These actions will be separate and not automatically linked to your Shopify order.

 

When the payment is completed on the terminal, you can manually mark the order as paid in your POS order so that the inventory and financial reporting is up to date.

 

I hope that helps! If you have any other questions, please let me know.

 

Cheers!

 

Rose | Social Care @ Shopify 
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New Member
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Hi there @Rose 

Thanks for your answer, it's much clear now!

 

I'll go with the manual option,

however, I've just tried and did not figure out how to make it work.

 

Can you guide me? Do i need a subscription to

  • Authorize.net
  • First Data Payeezy (iOS device only)

?

 

Then how do I activate the manual credit card payment? For now I don't see the option on the POS app.

 

Thank you

Charles

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Shopify Staff
Shopify Staff
106 15 17

Hi, @NERD1 

 

Thanks for getting back to us.

 

While gathering more context on the manual payment option for you, it has come to my attention that this option is only available for merchants in Canada and the USA. I have confirmed this with our POS team as well. I do apologize for the confusion - I will be redacting my original post to simply include the option of using an external terminal for your payment processing. 

 

To use an external card terminal, you need to set up an account with a payment processor, and then buy or rent a terminal from them. Since the payment is processed by a third party provider, you will need to mark the order as paid in the Shopify admin. Here's a help doc on adding a custom payment to your POS Shopify order to mark it as paid.

 

I hope this helps!

 

Cheers! 

 

Rose | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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@Rose Thank you for specifying.

Oh that's a bad news :( it means manual order marking as paid + Manual accounting to associated payments with order.....

 

Do you have any idea / timeframe on when this is going to evolve in France/Europe?

 

Thank you

Best regards

Charles

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Shopify Staff
Shopify Staff
106 15 17

Hi, @NERD1!

 

Yes that is correct. 

 

Regarding a timeframe, there currently isn't a set plan to release POS card readers in France at the moment. However, I will be passing along the request and want for this feature to be added for our merchants in France. Our team is always looking for feedback to improve our platform for our merchants. I will be sure to let them know.

 

If you have any other questions, please let me know!

 

Cheers!

 

Rose | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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