We often email draft orders to customers who call on the phone for custom work, but then they call in to place the order. I have to retype the whole order into the POS, in order to take a deposit on an order.
When I email a cart to a customer, it creates a draft order in shopify, but disappears from the POS. Why can't I pull up a draft order so we can complete the order instore?
That would be a feature I would pay for in the new POS.