lightning reader NOT working...

VapeL1FE
Explorer
125 0 22

Ok I submitted 2 emails with this and still have 0 response.  I have the latest os and the latest app version and it says unknown card reader and it doesnt work in the app.  I was told 24 hours you guys will get back to me, and still NO updates at all.  I think you guys encrypted it wrong and its incorrect.  Its supposed to be working since you guys sell it on your site.  Why does it NOT work at all

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Patrick_Moloney
Shopify Staff
Shopify Staff
224 1 26

Hi, Jai!

Patrick, a Shopify Guru here :). 

I'm sorry to hear you're having trouble with your card reader. I'd like to assure you that we are working on a solution and someone will get back to you as soon as possible.

If you need anything else feel free to contact us at support@shopify.com.
Patrick :)

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VapeL1FE
Explorer
125 0 22

yeah its still not working and send the log to you guys to evaluate whatever it is you need to evaluate

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