Hi Helen,
I came across this dialogue in trying to find a way to resolve my issue with shopify payments. Im in a similar situation as Elabnoudy. My business operates in the US. I have an LLC and I hold necessary documents for the business i.e. EIN number, Sellers Permit and articles of corporation. However I live outside USA and I dont have a SSN. Is there a way I can be assisted?
Kind regards,
Namonda.
Hi, @Karoln06! I’m happy to assist. Please watch for an email I will be sending you shortly so that we can proceed with this.
Helen | Social Care @ Shopify
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Hello, @Orion_Kuro. Welcome to the Community!
For sure, I am happy to escalate a request for you as well. You should be receiving an email from me shortly, so that we can get started on it.
Helen | Social Care @ Shopify
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You’re very welcome, @Karoln06.
I sent you the email on Monday. If you don’t see it in your inbox, please be sure to check your junk/spam folder as well; Sometimes emails from us can get directed there by your email host. If it’s not there either, just let me know and I will re-send it.
Helen | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog