Hey, @Jeaninne. Welcome to the Community!
Absolutely, I’m happy to escalate your request for review as well. I am sending you an email shortly in order to begin the process. Please reply when you get a chance, and we’ll get it started.
Hi, @Jeaninne. I’m sorry to hear you haven’t heard anything back yet! I appreciate your patience.
Thank you for providing the ticket number; I am going to look into this for you and will follow up via email as soon as I have an update.
Hello, @MkZ. Thanks for reaching out again. That’s great to see this request has already been escalated for as well. I’m more than happy to look into the status of it, so thank you for sharing the ticket number.
In order to keep account information private and confidential though, I’ll be following up with you via the Account Owner email address as soon as I have an update. Keep an eye out for it!
I want to activate Shopify Payments with my EIN number, but without SSN. My business operate in Venezuela, not in US. The currency in Venezuela (BsF) has a big big Inflation, that's why we are using a US corporation and bank account from US.
Could you please help me with any information about verification needed to achieve my goal?
Welcome to the Community, @jonathanMC! I'm more than happy to help you out with this too.
Please note that due to high support demands at this time, it is taking longer than usual for requests to be reviewed. However, each request will be followed up with. Keep an eye out for an email I will be sending you shortly with details about what documents will be required, so that you can prepare.