We have been trying to create subscription shipping profiles for a subscriptions app we're working on.
It seems that the rate is being created in Shopify without difficulty, this is a screenshot of the rate our app created:
When this rate appears in checkout, it calls the rate "Shipping" instead of using the actual rate name.
Can somebody please explain if this is done on purpose, or can our app show a custom rate name for subscription shipping?
Thank you for your assistance
Solved! Go to the solution
Thank you for your prompt reply Brenda, it is appreciated.
It would be very good if apps had control over the rate name that is displayed here, even if it is limited to one rate. Customers currently have no idea whether their subscription product will arrive in days or weeks, because even if merchants create country-specific rate names, the customer cannot tell the difference.
Are there future plans to allow more than one rate? This could make it possible to offer delivery rates for situations like local delivery and local pickup.
All the best