What should have handled when uninstall subscription application ( subscription for product )!!!!

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parth-gondaliya
Tourist
10 0 3

How to disassociate a product from a selling plan group when we uninstall the subscription application, it is not working automatically because  when I reinstall the application older plan always get showed along with the new subscription plan ???

 

1) Does the subscription contract automatically deleted when I uninstall the application.

2) Does the selling plan group automatically deleted when I uninstall the application.

3) Does the subscription contract automatically deleted when I delete that product. (what to do with ACTIVE subscriber of that product )

4) Does the subscription contract automatically deleted when I delete that subscription plan? ( what to do with ACTIVE subscriber of that product  ) 

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Philibert_Dugas
Shopify Staff
Shopify Staff
8 5 4

This is an accepted solution.

Heya

1) Does the subscription contract automatically deleted when I uninstall the application.

2) Does the selling plan group automatically deleted when I uninstall the application.

3) Does the subscription contract automatically deleted when I delete that product. (what to do with ACTIVE subscriber of that product )

4) Does the subscription contract automatically deleted when I delete that subscription plan? ( what to do with ACTIVE subscriber of that product  ) 

1) The subscription contract is not automatically deleted at any point in time. This has to be a deliberate action from an app to set the contract to `CANCEL`

2) Selling Plan Groups get automatically deleted 48 hours after the app uninstall (mentioned here)

3) A contract is not automatically deleted when you delete that product. In fact, we offer the ability to keep charging the contract even if the product is deleted as an option to grandfather previous contracts

4) A contract is not automatically deleted when the plan is deleted, you can keep charging it regardless of the plan presence

Hope this helps

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parth-gondaliya
Tourist
10 0 3

@Philibert_Dugas Thanks for replying!!!

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