403 Error after installing Shopify APP

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New Member
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I noticed today I can’t access my site via web address. The day before I installed and then deleted a Shopify APP. The API ? settings were changed I don’t know what this is  nor how to fix it. Please help me.

 

Thanks, 

 

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Shopify Expert
679 170 198

Hi, @BeHappy ,

This is Evita from On The Map.

 

If you uninstalled the app, then it's not the problem. When the app is uninstalled, then it can't access your store anymore. Can you send me your store URL? Maybe the problem is with your webserver?

 

Best,
Evita

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

- Install our latest app Accessibly - Makes your store accessible for everyone, helps to avoid fines
- Inc 5000 | Shopify Parners | 20+ stores launched | 300+ active clients
- Need help with your Shopify store? Reach out to us!
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Shopify Expert
679 170 198

This is definitely NOT an app issue, you are missing an SSL certificate. https://prnt.sc/pzgapu

You can read more here about SSL - https://help.shopify.com/en/manual/domains/managing-domains/ssl

And about the issue - https://help.shopify.com/en/manual/domains/managing-domains/ssl/ssl-unavailable

On The Map Marketing | Developing custom Shopify Sites & Apps is our thing

- Install our latest app Accessibly - Makes your store accessible for everyone, helps to avoid fines
- Inc 5000 | Shopify Parners | 20+ stores launched | 300+ active clients
- Need help with your Shopify store? Reach out to us!
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New Member
2 0 0
Ok I’ll check this out.
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