403 Forbidden

SHAAKIRA
Tourist
14 0 2

Good day,

I'm about to launch my online store. I have connected a third party domain and verified the connection. When i try to go to the website www.queenstyle.co.za i get a 403 Forbidden error. 

Please could someone assist urgently as i need to lanch this week?

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SHAAKIRA_1-1624092145639.png

 

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DigitalArtisans
Shopify Partner
377 56 75

Hello @SHAAKIRA !


Basically, a 403 error means you're forbidden from accessing the content in question.

This is due to access privileges, which your account has, but is currently not being recognised. Make sure you're logged in to the account that belongs to your website. If you are, maybe try clearing your browsing data (available from the Chrome menu in Google Chrome).

It usually indicates that the domain is not set up correctly, or that there is an additional A Record in your DNS settings.

Make Sure:

An A record for your root domain (without the www's) to point to 23.227.38.65
A CNAME record for your "www" subdomain to point to shops.myshopify.com


Hope this helps!


Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
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