404 on file objects

Solved
Highlighted
New Member
11 0 0

I am working on my store and I found out that there are certain images being called but not available in files section thus arising 404. You can check this in waterfall tab of this report https://gtmetrix.com/reports/koolishirt.com/54jlaKcn

 

I want to find the source from where they are being called so that I might delete them and they are no longer called

0 Likes
Highlighted
Shopify Partner
1839 176 680

This is an accepted solution.

The theme you are using has a colour swatch for product options. It tries to load background images (the ones you are seeing 404's for) but because it also has a regular background colour set in the style, you don't see the error on the page.

 

In order to fix that, you would either need to remove the inline styles on those colour swatches (can't say where that is in your code because I am pretty sure this is a commercial theme) or you will have to upload the missing PNG images to your Assets folder.

 

Best wishes!

Liked this post? You might also like our fantastic upsell apps Candy Rack and Candy Cart or offer free gifts with Gift Box. All made with ❤️  and care by Digismoothie
1 Like