A store with that domain name already exists

Solved
i7andy
New Member
1 0 0

Trying to connect my freshly bought GoDaddy domain to my Shopify account and I recieve the error

 

- "A store with that domain name already exists"

 

Help please

0 Likes
Dirk
Shopify Staff
Shopify Staff
765 84 175

This is an accepted solution.

Hey, @i7andy 

 

I've gone ahead and sent an email to the one associated with your profile here. I'd be happy to assist you from there.

 

If there is anything else I can help you with, please let me know.

 

Dirk | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

LilianaYasmin
New Member
2 0 0

Hi, Dirk! I'm trying to sign up for Shopify and when I put in my store name it says store name already exists. My store name is Zodiac Jewelz and I even bought the domain zodiacjewelz.com from google domain. Can you please help? Thank you.

0 Likes
yb11206
New Member
2 0 0

Hi @Dirk 

I'm facing this same issue with our new account

I own a domain with GoDaddy and when I try to open a Shopify trial account with our domain 

"A store with that domain name already exists"

is shown, is there any guides on how to resolve this issue?

 

Thank you

0 Likes
GraceVelastegu
New Member
1 0 0

I also get that message “ A store with that domain already exists” I bought the domain name yesterday. I don’t know why that’s happening 

0 Likes
belleandbirdie
Tourist
7 0 1

Hi Dirk,

Would you be able to help me with the same problem? My email address is clarissa@belleandbirdie.com

Thank you

0 Likes
krttzxc
New Member
5 0 0

Hello Dirk,

I am encountering the same error when I am trying to connect my recently purchased domain. I have not used it for any other Shopify stores. Please also send me an email, thanks in advance!

0 Likes