Abandoned Cart Email Customization

[andycolman]

Is there anyway to push the abandoned cart email back to 48hrs after the cart is abandoned? I only see options up to 24hrs.

[Michal17 · Accepted solution]

Hi @andycolman 

Hope you're having a great day!

As specified by Shopify:

Why are these time intervals the only options?

We reviewed how often people completed orders on their own after abandoning a checkout and found that customers are most likely to return and check out after one of these amounts of time, especially 1 hour later or 10 hours later. We chose these times to maximize the number of recovered checkouts for your store.

Despite the warning from Shopify, if you want to send your emails after 48 hours then you should check out these Shopify apps:

• Privy ‑ Pop-Ups, Email, & SMS. Free plan available. 15-day free trial. Additional charges may apply. From $15/month
• AC Email Marketing Automation. Free plan available. From $15/month
• Abandoned Cart Recovery + Chat. Free to install. Starter Plan starting at $14.95 per month. Scales with the extra sales generated

[andycolman]

Thank you very much for the information!

[Michal17]

Hi @andycolman 

Hope you're having a great day!

You're welcome. I'm happy to help.