Add to cart button is not working properly, products don’t list

Mihasiatat
New Member
2 0 0

Hello,

Please help me with this issue because the guy who built this site has disappeared and I’m in trouble. 

The add to cart button doesn’t work at all for some products (if you click on it, it just goes up and nothing happens). Also, some products don’t show at all when I enter the product page. Any idea why is this happening? 

 

My website is https://delicatessen.ro/

 

Thank you!

Mihaela

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Pallavi
Shopify Expert
756 99 113

Hello Mihasiatat, 

 

Could you kindly let me know which theme you are using on your store. Also, I can assist you in making it work. As on the product page there are some JS errors so will need to resolve it and also will need to check the theme structure to make it work. 

So, if it's possible for you then kindly share your store access with me so that I can check and make it work. 

 

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Mihasiatat
New Member
2 0 0

Dear Pallavi, the team from the agency I work with installed some tracking parameters twice and they blocked some script. Everything is solved now, thank you very much! It's comforting to know that I can find help in the community!

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