I am currently stuck at payment se-up because the "search bank" at the banking information wont display my Bank name in Japan. I use Japan Post Bank and it wont let me add it. I'm currently stuck and I cannot complete setting up my store.
Any help and information will be apprecaited a lot! Thank you in advance.
the message displays...
Sorry we couldn't find that name in our list. Please try again by typing the first character of the bank you're searching for. If you need assistance, please contact support.
Sorry for the inconvenience, if your payment method is listed on Shopify list then only you can use it. Otherwise, you need to use an alternative payment method that is available in your region.
Reference Link: https://www.shopify.ca/payment-gateways/japan
Supported gateway List: https://help.shopify.com/en/manual/payments
If you are not able to get an answer here then you can contact directly to Shopify Tech support by email.