Adding Forwarding Email

New Member
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Whenever I try to add an Email Forwarding Address, after clicking save - nothing appears. It doesn't save at all. Can someone from Shopify assist me on this? Thank you.

Shopify Staff
Shopify Staff
651 63 119

Hi @KGRosa,

Hyde here from Shopify.

In order to help you with this, I'd need to get a little more context. So there are a few questions to consider:

1) Does this still happen if you switch browser or device? If so, could you try clearing your cache and cookies to see if that helps?
2) Do you have a Shopify domain or a third party domain?

Let me know if that helps at all!

All the best, Hyde.

Hyde | Social Care @ Shopify 
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