Adding monthly instalments to confirmation Email

dermaglam
Tourist
5 0 1

Hello

Payments in monthly installments are very common in my market and they are enabled in my store through Pay plus.

Problem is, when a costumer pays in monthly installments, it is not mentioned anywhere on the confirmation Email they get. This causes stress to costumers who contact us anxiously, thinking the installments did not register in the system (which they do) 

 

I've spoken to Payplus and they said they do send shopify this info, so please, how can I make it appear on the order confirmation Email?

 

Thanks!

David

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PaulNewton
Shopify Partner
2581 136 466

https://help.shopify.com/en/manual/sell-online/notifications/edit-template

https://help.shopify.com/en/manual/sell-online/notifications/email-variables

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dermaglam
Tourist
5 0 1

Hi Thanks for the links, however I did not find a solution for my issue.

Please, if somebody can guide me on how to add monthly installments data  to the costumer confirmation Email

it would be greatly appriciated!

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PaulNewton
Shopify Partner
2581 136 466

@dermaglam Unless the emails are from Payplus directly or a third party app, the confirmation emails from shopify are from the notification templates and those are what you need to modify.

 

If the emails are from Payplus to the customer then only Payplus can assit you as they are the sender.

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Rodrigo_Bernard
Shopify Partner
18 0 1

Hi Everyone. May I suggest other thing that will help to display the installments to your customers?

The Parcelamento - Installments APP now supports all currencies.
https://apps.shopify.com/parcelamento-installments

But you need a gateway/installments processor system to work, like Klarna , Afterpay, Square, Four, Splitit, Affirm, Sezzle, QuadPay and others.
The Parcelamento - Installments app works with all of them if you don't charge interest.

The Parcelamento - Installments app helps to show that info, that you accept installments and the price divided at your store.
Making the products more accessible to your customers and helping to increase the average order value of your sales.

But you still need a service who will process the Installments, like the ones I mentioned above.

If you have any questions about the app, you can contact here:
contato@appsecommerce.com.br

Or through the APP Page:
https://apps.shopify.com/parcelamento-installments

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