Alt text added in PS not showing up in Shopify

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All of the alt text added to my product images in Photoshop/Lightroom is NOT showing up when I click on the product images in Shopify. It's showing up blank. I would appreciate any suggestions for getting the file info to populate in Shopify.

The second link is a page where ALL of the images have had Alt text added prior to uploading to Shopify. I can't see any of it now. 

Thanks for any suggestions!