Automatic Discount Not Displaying Correct Price in Cart

New Member
2 0 1

Hi

 

I've setup an automatic discount for a product in my store. When the product is added to the cart, whilst the cart is loading it shows the product price with the discount applied, however once loaded it shows the original product price. It is however showing the discount code underneath and saying the code has been applied but it hasn't.

 

Can anyone advise on why this is happening please? I'm using the Supply theme.

 

Thanksdiscount-issue.JPG

Excursionist
15 0 5

Did you find the answer? I am having the same issue! Thanks! 

Screen Shot 2020-11-27 at 12.29.13 AM.png

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New Member
2 0 1
Hi

I did get this resolved. It was a while ago and unfortunately I can't
remember exactly what I did though. It was something to do with a change
either I had made or an App I was running. I did speak to Shopify on the
phone and they were very helpful in pointing me there. Sorry I can't be much
more help than that.


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Excursionist
15 0 5

Hi! Thanks for your reply! I contacted Shopify and it seems it's a Theme bug.

But thanks for taking the time to come here and reply

 

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