Automatic Discounts in wrong collection

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New Member
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Hello

I've set up an automatic discount for 17 collections out of 20 present in my store

One customer purchase an item of the 3 collections outside the discount area but, he get the discount.

 

How is that possibile?

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Shopify Staff
Shopify Staff
358 42 72

Hey, @Giorgio_M 

This would require that I look into the backend of your Shopify store to compare the customers order to the collections that they belong to. I've gone ahead and sent you an email to the one associated with your forums profile. Feel free to reply back to that email directly and I can look into it for you.

If there is anything else I can help you with, please let me know.

Dirk | Social Care @ Shopify 
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