Autostart Problems / Movie blocked by several devices

New Member
2 0 0
Hello everybody,

I have a problem with a video that I want to show first on my shop page.

It does not start automatically on some mobile devices e.g. Iphone and even on desktop with some browsers.

I use the warehouse theme and have integrated the video via custom html. It's hosted on Shopify - not youtube or vimeo. thank you for your help.

my shoppage is:

thank you