Black bars on the side of videos on my product page?

pinkcatflower
New Member
3 0 0

Hi everyone!

I recently added a video to one of my product pages (uploaded directly to the product page). It's in the same aspect ratio as all my product photos (2:3). It looks fine on the thumbnail preview, but when you bring it up in the viewer, ugly vertical black bars appear on the left and right side of the video.

I am using a paid theme - Responsive by Out of the Sandbox.

How can I change those bars to white?

Thanks!

0 Likes
Speedimize
Shopify Partner
213 35 93

Hi @pinkcatflower 

Aibek is here from Speedimize.io agency.

Can you share with us the URL of your shop? 

So we can help you.

 

 

We Speedimize your store
Have a problem with speed performance, send me email here: hello@speedimize.io


If our advice was helpful please LIKE or ACCEPT SOLUTION
0 Likes
pinkcatflower
New Member
3 0 0
Hi, my shop URL is forgetmenotpatterns.com
Thanks!
Jo
0 Likes