Blocked from accessing my account!

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There was a notice on my store dashboard this morning saying that; I qualify to build my store free of charge. I clicked this, and it was taking time to load. I then refreshed my account and the special offer (green in colour) disappeared.

This is not nice at all! How do you make an offer and when it is accepted, it is immediately withdrawn?

Please could I log back into my account to finish building store?

Thank you.