Buttons in header not working

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New Member
1 0 0

The icons in the header are not functioning. Main Menu and Cart buttons do nothing, clicking the logo works to reload to the homepage when you're on the homepage, but does not work to return home from a product page. Here's my site: drinkapiary.com Please help! 

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Shopify Partner
1023 214 463

@NoleCossart 

 

Can you share the screenshot? Which buttons not working?

 

Thank you,

Tejas

Shopify Expert | Skype: tejas.nadpara
- Like and Mark as an Accepted Solution if reply helpful
- Feel free to contact me on support@hexaecommerce.com regarding any help
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Shopify Staff
Shopify Staff
573 40 85

Hi @NoleCossart


Ren here from the Shopify support team hoping to help you out. Normally when this happens it's to do with the theme or the browser you are using. I did a quick test and the website functioned as expected for me so this is good news! Are you finding you are running into these issues while in your theme editor or are you simply browsing the website from a customer perspective? 

Try attempting from a different browser entirely (Chrome tends to be optimal with the platform) and be sure to clear your cache as well. If that doesn't help, get back to me with the name of your theme and any relevant screenshots and we can take a closer look at what might be happening. 

Cheers,

 

Ren | Social team @ Shopify
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 - Was your question answered? Click Accept as Solution 

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