Hey there, @phillynailco
Bo here from Shopify Support!
I am sorry to hear that you are dealing with this at the moment. What I would recommend doing is opening the product-template.liquid of your theme code and rolling it back to an older version. This guide goes through the steps of rolling a theme back. If this does not resolve your issue, please provide me with the following info:
All the Best,
Hello Bo, my link is https://phillynailcompany.com/.
The issue started Wednesday. I am unaware of how to use the coding option to roll back t an older version. I did not install any new aps or made any changes to the code in the pat few days. If there is a video of how to fix it or a step by step instructional page, it would hep a lot. Thanks.
Let me know how this goes and if there is anything else I can assist you with, I'm happy to help!
All the Best,
I am extremely upset at how difficult it is to contact Shopify support. I have a simple billing question. he 888 number is no longer support, e-mails to firstname.lastname@example.org are returned with no contact info. Clicking in the support center results in a never ending loop with no way of contacting customer support.
Shopify used to have the best support available with friendly, knowledgeable, and very helpful people. What happened. My acco8unt is tintmeter.biz. Pls have someone contact me.
I hope Shopify recognizes the severity of this problem & quickly corrects it. If they do not do so, I am certain that many people will seek better alternatives.