Hi, I imported a product CSV file and have been advised it is now complete. The email also says "100 products already exist and were ignored" But when i look on my inventory these products are not listed. The ignored lines have the following explanation "can not manually add product to smart collection". Can someone suggest how I can remedy this situation? Thanks Paul Watson
The wording is a bit misleading; however, in order to resolve the issue, it will require fixing the errors that appear. Based on the error, it sounds like you are trying to add products to an "automatic" collection instead of a "manual" collection. Products can only be added to an "automatic" collection automatically via the conditions created for the collection which means you can not manually add products to the collection via CSV, or otherwise. There are a few routes you could take to resolve this:
We have further information on working with CSV's in our help centre here.
Let me know if you have any questions!