Can't access my account.

New Member
1 0 0

This is what I am getting please help.

There was a problem selecting your shop. Choose another shop, or continue to get support.

Community Moderator
Community Moderator
2570 337 524


I'm sorry to hear that you're having trouble accessing your store. I have a few questions to help troubleshoot this further: 

  1. Does this error appear after successfully logging in?
  2. If no, are you using the correct email and/or password for your store?
  3. Is your store appearing online when you enter the URL in your browser?

Trevor | Community Moderator @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog