Can't checkout or add to cart - losing sales

User01
New Member
3 0 0

For some reason when you add to cart or if you click the checkout button in cart, it takes you to /search?q=&options%5Bprefix%5D=last&form_type=product&utf8=%E2%9C%93&id=37839505653948&quantity=1&add=/

 

I've spent a long time trying to figure this out and all I have found so far is that most of the forms on my site are missing the <form> tags. So if I look on an older backup of the site it works because the buttons are wrapped with <form etc...>. I've replaced the entire product-template.liquid file with the liquid from the working theme, however this still hasn't fixed it.

 

I did the same with theme.js, and theme.liquid.

 

Does anyone know why on earth there would be logic to look for "form" tags and remove them??? it looks like it's being done prior to page loading also.

0 Likes
User01
New Member
3 0 0

i've put dummy <form></form> tags at the top of the cart and product page templates and this has fixed the issue... but I still need to get to the bottom of what is trying to find the form tags and delete them. Such a strange issue.

0 Likes
CANDISOFT
Shopify Partner
984 142 445

@User01 , can you please share your store url so that we can inspect and find solution. 
Thank You

For Contact : candisoft100@gmail.com
Want to customize Shopify storefront? Check the PageFly app
75,000+ Active Shopify merchants. TOP5 best Shopify Apps.
0 Likes
User01
New Member
3 0 0

Hi @CANDISOFT I have emailed you the store URL

0 Likes