Can't connect my domain

[LuckyOne23]

Hello,

It passed more than 72 hours, still, my bought domain isn't working, what I can do about it?

Thank you on fast answer :)!

[Cal]

Hey @LuckyOne23!

Cal here from Shopify, thanks for reaching out to us. How are you doing? 

I'd be happy to look into this with you! Where did you buy the domain? Is it a Shopify purchased domain, or a third party purchased domain? Can you share the domain URL with me here and I'll take a quick look from our end? 

Thanks! 

[LuckyOne23]

Hello Cal, 

I bought it from Shopify, name is thesmartoneshop.com

Thank you on your fast action!

[Cal · Accepted solution]

Hi again @LuckyOne23, the domain appears to now be fully functional. Can you confirm everything is ok on your end?

When are you hoping to launch?

[LuckyOne23]

Cal, thanks a lot! Wish you a perfect day :)!