Can't connect my domain

Solved
LuckyOne23
New Member
4 0 0

Hello,

 

It passed more than 72 hours, still, my bought domain isn't working, what I can do about it?

 

Thank you on fast answer :)!

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Cal
Shopify Staff
Shopify Staff
984 103 161

Hey @!

Cal here from Shopify, thanks for reaching out to us. How are you doing? 

I'd be happy to look into this with you! Where did you buy the domain? Is it a Shopify purchased domain, or a third party purchased domain? Can you share the domain URL with me here and I'll take a quick look from our end? 

Thanks! 

Cal | Social Care @ Shopify 
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LuckyOne23
New Member
4 0 0
Hello Cal, 
 
I bought it from Shopify, name is thesmartoneshop.com
 
Thank you on your fast action!
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Cal
Shopify Staff
Shopify Staff
984 103 161

This is an accepted solution.

Hi again @LuckyOne23, the domain appears to now be fully functional. Can you confirm everything is ok on your end?

When are you hoping to launch?

Cal | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

LuckyOne23
New Member
4 0 0

Cal, thanks a lot! Wish you a perfect day :)!

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