Can't connect my third party domain on Shopify

LauraGrateloup
New Member
2 0 0

Hi,

My team bought a new domain on domain.com : www.hikerboyscooter. So I would like to add it to our domains. At the moment our main domain is : www.hikerboy.net

But event if I followed the instructions of Shopify and Domain.com waited 48 hours, retried several times, it is not working.

It shows the same error : as the fields were empty or wrong. But as the screenshot shows I filled the A with Shopify IP and CNAME with www.

So I really don't know why it is not working.

I already emailed the Shopify team few days ago.

Could someone help me please ?

Thank you

 

Laura

Digital Marketing Manager

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LauraGrateloup
New Member
2 0 0

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