Can't log in. Also lost access to my email address.

DCmodern
New Member
2 0 1

When I try to log in, it says that the account has been inactive for 3 months so they will send an email. I unfortunately don't have access to that email. Another user on the website is able to log in and has access to their email, but that he doesn't have administrative access. 

Please help! This is so tough without customer support available on chat!

Shopify 

@KetanKumar 

 

KetanKumar
Shopify Partner
14414 1673 5187

@DCmodern 

https://help.shopify.com/en/questions?shpxid=6b2043f3-55FA-426E-5612-0FD966902376#/login

If helpful then please Like and Accept Solution.
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