Can't login on password page

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New Member
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Hi!

I've just made a webshop with the trial plan but when trying to enter the store I can't login on the password page. When clicking the "Enter with password" button nothing happens. 

The link is: https://mignon-juwelier.myshopify.com/

 

Thanks in advance :)

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Shopify Staff
Shopify Staff
121 18 23

Hi, @dwaynedebets !

 

Thanks for reaching out about this. If you're trying to sign in to your Shopify account, generally you'll want to sign in at https://accounts.shopify.com. It sounds like you're trying to sign in via the storefront password which is actually in place to protect the website while it's under construction from public traffic. You can learn more about your storefront password page and how to enable/disable it here. The password will be different from what you're using to sign into the backend of the account.

 

Alternatively, I find it easier to remember to add '/admin' at the end of your myshopify.com URL to sign in. I'd recommend bookmarking https://mignon-juwelier.myshopify.com/admin

 

Hope that helps!

Oliver | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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Hi,

 

thanks for the quick response. I get can get in the shop without a problem when logging in through my shopify account. The problem is that I need to show the webshop to a colleague without sharing my account details. When he clicks on the "enter with password" button, nothing happens. This seems to only go wrong when using a PC, on mobile I'm redirected to a page where I can enter the password I made.

 

Hope that clarifies my problem :) 

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Shopify Staff
Shopify Staff
121 18 23

Thanks for the clarification! I see exactly what you mean now. What's the name of the theme you're using?

 

Oliver | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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