Cannot Connect Facebook Sales Channel

New Member
9 0 0
Hi Emma,

Thanks for all your emails and your support. Actually I'm a staff in that
store. The email of the store is jeeandbeeshop@gmail.com.

Thanks again for your help.

Jihane
0 Likes
New Member
2 0 0

Hey Emma,

 

We are having the same issue and have been for about 3 days now. Any resolution you could provide would be greatly appreciated.

 

Your ticket number is 12241130

0 Likes
New Member
2 0 0

Hello. I am having the same issue. Ticket number 12235098.

0 Likes
Shopify Staff
Shopify Staff
89 10 16

Hi, @knoirnyc and @tantrumcollect!

Thanks for sharing your ticket numbers. I've just responded to both of your emails. Let me know if I can do anything else to help! 

 

All the best, 

Emma | Shopify Social Care 

 

 

-Emma- | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
1 0 0

I have the same problem. Can you help me? My ticketnumber is 12605669

0 Likes
New Member
1 0 0
Hello. I’m having the same issue. My ticket number is 12699890. Thank you.
0 Likes
New Member
1 0 0

I have the same problem, my ticket number is 12819570.

It says that i am not the admin of the page. I am the admin, i created it and i’m the only gestor of it.

The same account was connect to shopify 2 months ago with another page.

I tried to remove the shopify set up on my Facebook account and nothing changes.

0 Likes
New Member
1 0 0

My ticket number is 13174713.

0 Likes
New Member
2 0 1

Ticket: 13518694

0 Likes
New Member
1 0 0

Ticket: 13730049

Thanks for the assistance. 

0 Likes