This is an accepted solution.
Hmm, that is strange! I'd recommend trying the following troubleshooting steps to see if any of them resolve the issue:
If none of the above help resolves the issue, then I'd suggest reaching out to our Support so they can investigate this further.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!
This is a known issue - the team are working on it apparently - I had a support live chat yesterday and its a reproducible problem in the UK at least. Waiting to hear when they have a fix