Cannot upload GIF files to Shopify

tanchuanyeow
New Member
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Hi, I have encountered a problem when I was uploading my GIF onto Shopify Files in the setting. It prompts that "The uploaded image is corrupt and cannot be processed. Please try a different image." I have checked that my files dimension are 600x1067 and and size is around 4.72 MB. I have checked that this file size should be within Shopify limit. Can anyone advice me on this? Thanks in advance!

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