Cart customer attributes not getting in admin side

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New Member
7 0 0

Hi,
I setup Some addional fields in Cart page. it was working fine and showing in admin side with order. but from some time none of the cart attributes showing , in cart page these fields working fine before, but not showing the input data on admin order detail page. the name and type of the cart attributes are

1- Dropw down - name="attributes[Select Industry]"
2. Textarea- name="attributes[End-Use-Application]"
3. File Field - name="attributes[licence]"

and form tags are <form action="/cart" method="post" class="cart" enctype="multipart/form-data">

any help ?

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Shopify Partner
1023 214 463

@aamirch 

 

Send me your store URL so I can check and assist you better.

 

Thank you,

Tejas

Shopify Expert | Skype: tejas.nadpara
- Like and Mark as an Accepted Solution if reply helpful
- Feel free to contact me on support@hexaecommerce.com regarding any help
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New Member
7 0 0

Hi
this is the url https://www.laballey.com/products/buy-chloroform-100ml-24-for-sale-online-in-usa-lab-grade?_pos=1&_s...
add to cart "C2871-100ml" sku and then in checkout page it will show addional attributes. i am asking to customer that upload the driving licence , but its not show in admin order page, but just show the file name, not file download option

 

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Shopify Partner
1023 214 463

@aamirch 

 

Sorry, Shopify not allowed to add File Field on cart attribute so It's not showing on admin side.

You can use only following fields for cart attributes:

- Text

- Textarea

- Radio

- Checkbox

- Dropdown

You can also create a cart.attributes input by using the Shopify UI elements generator.

https://shopify.dev/docs/themes/liquid/reference/objects/cart#cart-attributes

 

Thank you,

Tejas

Shopify Expert | Skype: tejas.nadpara
- Like and Mark as an Accepted Solution if reply helpful
- Feel free to contact me on support@hexaecommerce.com regarding any help
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