Changed checkout.liquid code, but it still renders default checkout with no changes (Shopify Plus)

[gogogo15]

Hi, we have a store on Shopify Plus. Checkout.liquid is enabled. I made some changes in the code, but the store still renders default checkout (like there would not be any changes). Shopify support was already contacted, but they did not help us.

[AlexHodzitsky]

Hi Tomas! Hope you are doing well!

Only Shopify support can help you here, as it is written in the documentation -> https://prnt.sc/12grkvh

For reference: https://shopify.dev/docs/themes/theme-templates/checkout-liquid 

Alex

[Jason]

If you have a theme with checkout.liquid in place it doesn't mean the feature to use it has been enabled on the shop. If you are still having issues please contact the support team again (or the merchant success team) and ask if customised checkout has been enabled. The team has a process to manually enable upon request.