Changing "content_type" in the Facebook Pixel on Shopify

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Tourist
4 0 2
Hey,
 
We are using the native Facebook Pixel set-up on Shopify (where you just type your pixel code and then Shopify does the rest) and it's been working for the last couple years but 2 months ago it broke.
 
After many back and forths with Facebook we finally deduced that the problem was that for some reason the ViewContent content_type was firing as 'product_group' rather than 'product'. As such we have been unable to run Dynamic Retargeting Ads.
 
Can anyone explain how to edit the code so we can change 'product_group' to 'product'?
 
Thanks in advance.
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Tourist
4 0 2

Bump.

 

Anyone got any ideas or could direct me to the right place to ask?

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New Member
1 0 0

I have the same problem. Don't know how to change product_group into product for individual content_ids. 

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New Member
2 0 0

Did u find an answer? I wanted to let the pixel fire for everytime a specific product gets bought. But with content_ids it doesn´t fire and there is no other option then content_typ or content_ids

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Tourist
4 0 2

Hey,

 

It ended up being the data feed connector that we were using was just not formatting the data correctly. Changed to a new data feed app and everything worked perfectly.

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New Member
2 0 0

Thank u! 

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New Member
2 0 0

Hi Robert,

Would you be able to disclose what new data feed app you used? Any information would be much appreciated.

Thanks,

C

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Tourist
4 0 2
Hey,

Yeah we use Flexify, seems to work quite well.
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New Member
2 0 0

Thanks for the info!

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