Check Out Button Disabled

Solved
MyOliveShack
New Member
8 0 0

Hi,

 

The Check Out button is disabled on my site.  I've tried other browsers but get the same issue.

 

Any ideas?

 

Thanks.

 

Sonja

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JavierSanz
Shopify Partner
35 5 7

👋 Hey Sonja 

 

Can you send your store URL? I will check that.

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MyOliveShack
New Member
8 0 0

Hi,

 

Thanks so much.  It's www.myoliveshack.com

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MyOliveShack
New Member
8 0 0
Hi,

Thanks so much! It's www.myoliveshack.com
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JavierSanz
Shopify Partner
35 5 7

I see,

 

There is an error in your console with an app named similar to 'book that' - Can you try disabling that app and giving a try?

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MyOliveShack
New Member
8 0 0

I only see these apps on my console:

 

FB Marketing

Google Shopping

Marcello/Loyalty 

 

Not sure which one you're seeing.  I previously tried out an appointment scheduling app but removed that app some time ago.  I don't recall the name of it though.  I do know that my check out button was working prior to that app and after that app at least up until I noticed today.

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JavierSanz
Shopify Partner
35 5 7

 

This is what I can see from my end:

 

Screenshot 2020-03-22 at 23.43.00.png

 

Feel free to add me as collaborator so I can debug it further from your theme / backend - javiersanzlozano at gmail dot com

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MyOliveShack
New Member
8 0 0

Hi,

 

That sounds like the name of the app that I downloaded a few weeks ago, but ended up not wanting to use so I deleted it - or, so I thought :)

 

I'd be happy to add you as a collaborator just as soon as I figure out how to do that :)  I'll look now.

 

Thanks!

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MyOliveShack
New Member
8 0 0

Hi Javier,

 

I sent the staff invite to your email.  Let me know what you find.  Thanks!

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Gavinator
Shopify Partner
1260 8 101

This is an accepted solution.

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