Elle here from Shopify!
Thanks for providing your URL. When I attempted to recreate this issue, I was unable to. Here is a quick video: https://screenshot.click/11-00-t2m6d-y4q0z.mp4.
Were you able to get this problem resolved?
If not, please let me know what browser / device you are using so I can help you troubleshoot further.
Thanks for your reply!
I just tried all three browsers, Microsoft Edge, Chrome and Firefox. I have the same issue on all of them.
I am using an ASUS laptop running Windows 10.
I did heard my colleagues testing the system without reporting this issue. It may be only on my PC. However, I worry it will also happen in selected customer PC too.
Some testing from my end:
1. I try using the office PC with my login. Problem still exist.
2. I try registering a new user on the office PC. No problem.
3. I login back to my own user, no problem!
I will try again tonight using my home PC and my user id (where problem originally started). Will update again.
|2 hours ago|