Checkout button not working on the cart page, just keeps spinning

Alex293
New Member
7 0 0

our checkout button is not working on the cart side-bar. It just keeps spinning. Have tried in Chrome, Edge, incognito mode. Does anyone know why this is?

 

 

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gina-gregory
Shopify Expert
710 47 168

Hard to help without being able to see your site.

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Alex293
New Member
7 0 0

walgreensjacket.com

however, it's a private site for Walgreens employees. We block outside IP's. Can you provide your IP so we can open it up please. Also, when we open it up, the landing page is a password page and the password is 123456

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tim
Shopify Expert
2937 141 987

Alex, I was able to submit the slide-out cart form and go to checkout.

However, I had to override your Traffic Guard App and this may be the reason.

I also noticed that you have a validation function in your code and it fails because it can't find elements it is looking for which should have the following IDs: main-dropdown and store-number. But I imagine it could prevent form submission if it works as expected.

 

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