Checkout error

priyavansh
New Member
2 0 0

HI all,

I received this error when trying my checkout process. Can anyone assist with fixing this?Screen Shot 2021-01-19 at 9.49.20 PM.png

 

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Hank
Shopify Staff
Shopify Staff
1072 120 169

Hi, @priyavansh,

Hank here from Shopify.

Thank you for the screenshot, however, I just want to confirm something relating to what I believe may be the issue you are seeing.

Are you attempting to access the checkout area from within your admin in the theme editor (Online Store > Themes > Customize)? The screenshot seems to look like within the editor, and this would be a known issue, as the live checkout links would not be accessible from within the editor.

 

20-26-zjfuu-jafrw

 

 

However, from within the admin, you can view your online store (below), and test the checkout that way, or from going to your storefront via your store URL directly.

 

20-27-j0ra2-phx4u

 

Let me know how you get on with this, or if you have any additional questions!

All the best,

Hank

Hank | Social Care @ Shopify 
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