Checkout page not working

aitorrojas
New Member
1 0 0

Hi!

I was about to launch my store and I realised my checkout page does not work. I have read several topics but it seems none of the solutions fit my case.

aitorrojas_0-1598896955272.png

Did anyone have this problem before?

 

Thanks!

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Peter
Shopify Staff
Shopify Staff
1972 143 423

Hey, @aitorrojas!

You're likily seeing this error due to not having selected a plan and adding a payment method to your store. When a store is in trial the checkout is disabled and will not allow customers to place orders in your store unless a plan is selected. If you navigate to Settings/Plans and Permissons you will be able to select a plan, add a payment method, and enable your checkout. You will also be able to remove the store password in Online Store/Preferences. It is important to note that selecting a plan while in a trial will not charge you until your trial time runs out; however, it will enable your checkout process and allow you to launch your store. 

Let me know if you have any questions! 

Peter | Social Care @ Shopify 
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