Contact us page form doesn't submit without the customer filling in their email for newsletter.

ahana165
Tourist
13 0 1

After the customer fills in the contact us form, they are not able to submit without filling in their email for the newsletter at the footer, not a part of the form.

What is the reason for this and how do I fix it?

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Replies 4 (4)

ocoulombe
Shopify Partner
42 5 7

Hi @ahana165 ,

 

Could you provide your store url as well as a screenshot of your form code?

 

Thank you

Shopify Partner
Hire me! olivier@letmetalk.ai
Olivier Coulombe-Raymond
ahana165
Tourist
13 0 1

Hi @ocoulombe,

My Shopify store url is https://bazaarify-505.myshopify.com/.

My form code is attached below.

Screenshot (578).png

Screenshot (579).png

 

ocoulombe
Shopify Partner
42 5 7

Hi @ahana165 ,

 

Could you also provide your footer form code?

 

Thank you

Shopify Partner
Hire me! olivier@letmetalk.ai
Olivier Coulombe-Raymond

LitExtension
Shopify Partner
4860 1001 1135

Because in your contact form there is no email field, so when you submit the contact, it will notify you to enter your email and the message will be displayed with the Newsletter contact form.
You need to add email field for form, this is required.
Hope it clear to you.

LitExtension - Shopping Cart Migration Expert
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