Why is my Shopify contact us page redirecting to a password page?

Bramble
Visitor
2 0 1

Hello,

I've set up a contact us page and everything looks normal on the site, but when I test it it directs to a page with password.  No idea why this is happening.  Any tips on how to solve the issue gratefully received. 

Replies 2 (2)

treysmith
Shopify Partner
7 0 1

Hey Bramble,

Seeing the code would definitely help.

But it sounds like you are using a dev. store. 

treysmith_0-1611775136820.png

This image is located above the active theme. If this is not the case I am not sure. If you wanna know where the password is it is in the preferences of the online store

treysmith_1-1611775425117.png

 

 

 

Bramble
Visitor
2 0 1

thank you Treysmith.  I'll have a look at that to see what is going on re the dev status.  I managed to delete the page and re-add using the menu option from the footer and it seems to have done the trick 🙂