I use ConvertKit to collect email subscribers and marketing. After updating my POP-UP I was not able to see the changes working correctly on Shopify.
After reaching out to ConvertKit and researching the issue they have provided me with a screenshot of how the form was embedded. The HTML code doesn't update automatically and they don't provide further support so I'm STUCK -ugh!
Further, the analytics report ONLY SHOW ABOUT 10 NEW visitors to my Shopify Pop-Up in almost 3 months which is not correct.
I would like to use ConvertKit to its full potential for Shopify. I already use ConvertKit on my WordPress blog.
Moving forward I will be focusing on my Shopify store and my blog second so it's important I figure this out.