Creating collections.

New Member
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I'm new to all this and I have been trying to create collection. Once they are created I try to make them available. It will tell me they aren't saved and won't become available any help would be great.

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Hello 
You have to manage availability of collection.

Follow this steps to make it available:

71.jpg

69.jpg

70.jpg

 

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Shopify Staff
Shopify Staff
108 23 9

Hello, @gmmoore .

 

Elias here with Shopify Support. Thanks for reaching out.

 

Thank you for sharing the screenshots, @oscprofessional. We also have a guide to help you with changing the availability of a collection. Just in case this might be an isolated issue with the account, may I ask a few questions to clarify what’s going on? 

 

I understand there was an error message indicating the collection won’t save, could you clarify the error message? Could you confirm which browser you are using and does the issue persist with a different browser or device?

Elias | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
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It appears to be working now, must have been a temporary problem.
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Shopify Staff
Shopify Staff
108 23 9

Hey, @gmmoore.

 

Thank you for following up. I’m glad to hear that the problem was temporary, was there anything you needed to do on your end to resolve the issue? 

 

If the problem resurfaces or if you have any other questions, feel free to reply to this thread.

Elias | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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