I've received a huge number of customers contacting us as they are not able to check out at all with credit or debit cards.
We suspect is the issue with the payment gateway that Shopify is providing.
I've look thru our setting and could not find a solution on this. https://www.shopifystatus.com/ stated everything is fine but customers are still not able to make payment at all. These are the "symptoms' based on their feedbacks:
Anyone have the same issue before?